The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.

Shipping & Returns

Returns Policy
You may return most new, unused items within 30 days of delivery for a refund, exchange, or store credit minus restocking fees (10-35% depending on the items). We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
Under NO circumstances will used or modified items, items not in their original packaging/boxes, or items wanting to be returned based on "personal aesthetics" be accepted for returns. We cannot replace, exchange, or refund any limited edition, custom, or special orders. Shipping and handling fees are non refundable except as noted above.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping
Currently, we can only ship most items only in the United States. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. It is solely up to the buyer to be aware of restrictions on products and VAT charges. 
*Special note: we recommend FedEx for international orders as those can be tracked very easilly compared to USPS or UPS.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose . Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based most of the time - some items require special shipping and handling dependant on their size as well. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.